Terms & Conditions

I. Defined Terms

Unless otherwise specified, the capitalized words shall have the meanings as defined herein below:

1. "Agreement" shall mean and include the completed application form, its attachment(s) and the terms and conditions stated herein. It shall be deemed to have been executed at JAIPUR RAJASTHAN
2. "Company": is defined as WALLTEX CREATIONS PVT LTD ("the Company") an existing Company under the Companies Act, 1956 and having its corporate office at MALVIYA NAGAR JAIPUR, along with its unit for the Company's website www.houzzworks.in.
3. "Date of Commencement" is the date indicating the acceptance of the application by the User to the service.
4. "Date of Termination" is the date of expiry mentioned in the notice or/and the letter of termination and/or the date when the services are supposed to end.
5. "houzzworks.in" is defined as the internet website or mobile application of the Company at www.houzzworks.in
6. "My Subscriptions" contains time to time information and description of the Services for the User provided by the Company in writing or contained in the website www.houzzworks.in.
7. "Registration Data" is the database of all the particulars and information supplied by the User on initial application and subscription, including but without limiting to the User's name, telephone number, mailing address, account and email address.
8. "User" will includes everyone who is a Subscriber/Advertiser(s) and Browser/Visitor(s) either as an individual or corporate subscriber for the Services and the signatory, whose particulars are contained in the application form and includes his successors and permitted assignees. "User" or "You" also includes any person who access or avail the Services provided by the Company for the purpose of hosting, publishing, sharing, listing, transacting, viewing, displaying or uploading information or views and includes other persons jointly participating in using the Services provided by the Company.
9. Words referring to masculine include the feminine and the singular include the plural and vice versa as the context admits or requires; and Words importing persons includes individuals, bodies corporate and unincorporated.

II. Term

These Terms shall continue to form a valid and binding contract between the Parties and shall continue to be in full force and effect till the User continues to access the Site and avails the Services provided by the Company.

III. Services

Company provides a number of internet-based services through its platform and shall include:

1. Posting User profile or listing for the purpose of sale/rental of property, and related property services etc.
2. Find a property through Houzzworks and its internet links.
3. Place a print advertisement in any of the group publications through the www.houzzworks.in site.
4. Post advertisements on Houzzworks.in
5. Send advertisements and promotional messages through emails and messages.

The Services can be purchased through various methods of payments offered. The purchase of Services shall be additionally governed by specific policies of sale, like subscription fees, payment and Refund policy, cancellation policy etc.

IV. Eligibility

You hereby represent and warrant to the Company that you are at least eighteen (18) years of age or above and are competent to enter into a valid and binding contract apart from being capable of entering, performing and adhering to these Terms & Conditions. While individuals under the age of 18 may utilize the Service of the site, they shall do so only with the involvement & guidance of their parents and / or legal guardians, under such Parent /Legal guardian's registered account. You agree to register prior to uploading any content and / or comment and any other use or services of this site and provide your details including but not limited to complete name, age, email address, residential address, and contact number.

1. The User is solely and completely responsible to verify the accuracy, reliability and genuineness of the listing made on Houzzworks, WCPL is no way shall be whether directly or indirectly responsible for any fraud or cheating that may arise due to any fake or incorrect listing.
2. That the package bought from WCPL can be used to post regular advertisement on Houzzworks.in

V. Subscription Fees

1. The applicable rate of the Subscription Fees for the Service provided shall be such as mentioned in the "My Subscriptions" page or as may be prescribed by the Company from time to time.
2. Liability for the Subscription Fees shall accrue from the Date of Commencement.
3. All individual Users who access or make posting of information on the Site for the purpose of buying property shall be exempted from the application of this clause unless there is a change in policy as per discretion of the Company.

VI. Payment & Refund Clause

1. For all services bought, 50% of the order amount would be towards the activation/administration fees & the rest 50% would be refunded on pro-rata basis in case of cancellation considering the usages of the services. Customer agrees that the refund process may take around 4 to 6 weeks after the complete documentation has been received by the Finance team of Houzzworks.in for processing such refund. It is made clear that all refunds are subject to discretion of Houzzworks.in and cannot be claimed as a matter of right.
2. Where Subscription Fees accrues it shall be payable at or within such time as stated in the invoice(s) issued by the Company to the User.
3. The Subscription Fees shall be paid by the User on demand. In case the user disputes the same for any reason whatsoever, he shall make the payment towards the Subscription Fees accrued subject to the decision of the Company on the dispute...
4. Any delay in the payment by the User of any sums due under this Agreement, the Company shall have the right to charge interest on the outstanding amount from the date the payment became due until the date of final payment by the User.
5. Payments made to the Company through IOS app shall not be refundable under any circumstances, including but not limited to the termination of this Agreement for whatever reason.
6. Owner’s Services: The Owner’s Service once subscribed shall be non-refundable, however, Company may refund the amount in the event a property is not linked with the package so bought...
7. If it is brought to the notice of the Company that the User is not the Owner of the property, instead is a Builder/Agent, in such an event the listing would be deactivated without any notification and the amount paid shall be forfeited.

VII. Charge Back Policy

1. Payment for the services offered shall be on 100% advance basis.
2. Payment for service once subscribed to by the subscriber, is not refundable and any amount paid shall stand appropriated.
3. Refund if any will be at the sole discretion of the Company only.
4. User acknowledges and agrees that the Company at its sole discretion and without prejudice to other rights and remedies that it may have under the applicable laws, shall be entitled to set off the amount paid by a subscriber/user...
5. The Company offers no guarantees whatsoever for the accuracy or timeliness of the refunds reaching the Subscribers card/bank accounts...

VIII. Cancellation

1. Company reserves the exclusive right to cancel/ stop any content whatsoever from being published or reflected on its website or in any other mode. The cancellation charges payable to the User shall be at the applicable rates laid down in the cancellation and refund policy.
2. For Platinum listing packages, there shall be no cancellation or refund of orders booked/payments made via online payment options (except in the case of Cheque & Demand Draft)...

IX. Security

1. Transactions on the Site are secure and protected. Any information entered by the User when transacting on the Site is encrypted to protect the User against unintentional disclosure to third parties...
2. To protect the secrecy of user identification and/or password the User shall take all such measures as may be necessary (including but without limiting to changing his password from time to time and shall not reveal the same to any other person(s).
3. Since a user identification is necessary to access the Service; the User shall use only his own user identification.
4. It is agreed by the User that he acquires no rights to any mailbox number or/and the User identification or/and circuit reference or/and any codes assigned to him by the Company...
5. In the event of theft or/and loss of User identification or/and password or/and security word, the User shall notify the Company immediately via telephone or/and concurrently in person provide the Company with a written notice to the same effect...
6. The password and username being made available to the customer shall be used only by the organization named by the customer and the employee of the organization...
7. The User shall not use any software to automatically download or/and extract either a complete or/and partial listing from HOUZZWORKS database without prior consent from HOUZZWORKS in writing.
8. HOUZZWORKS shall in no way be directly, indirectly or remotely liable for any fraudulent transaction or deduction of money from the bank account of any User.

X. Obligations and Representations of User/Subscriber

1. To provide accurate, complete and correct registration data on initial application for the Services.
2. The User agrees that any data entered on the Site will be subject to mandatory verification process by the Company.
3. Any and all licenses, permits, consents, approvals and intellectual property or other rights as may be required for using the Service shall be obtained by the User at his own cost.
4. The User will ensure compliance with all notices or instructions given by the Company from time to time to enable the use of the Service.
5. The User understands and agrees that the User is responsible for all applicable taxes and for all costs that are incurred in using the Site service(s).
6. The User shall be solely responsible for all information retrieved, stored and transmitted by him.
7. The User shall keep confidential and not disclose to any person the User's password and user identification and all activities and transmission performed by the User through his user identification.
8. The User shall be responsible for all the activities that occur on his/its display name and password.
9. The User agrees to immediately notify the Company of any unauthorized use / breach of his/its password or account and ensure to exit from the account at the end of each session.
10. The User shall immediately notify the Company of any un-authorized use of the User's account or any other breach of security known to the User.
11. The User shall promptly make the payment to the Company towards the Subscription Fees as and when it becomes payable.
12. To ensure that he/she is above 18 years in age and competent to enter into the contract.
13. The User shall be responsible for the set-up or configuration of his equipment for access to the Services.
14. User hereby declares that he/it is fully aware that the online advertisements placed with Houzzworks.in shall be reflected after 48 hours and agrees to the stipulated 48 hours processing.
15. The User agrees that any data entered into herein can and shall be saved, used and commercially exploited by WALLTEX CREATIONS PVT Limited as deemed fit by them.
16. The User shall give out to the Company a non-exclusive, worldwide, royalty-free, irrevocable, sub-licensable right (through multiple tiers) to exercise all copyright and publicity rights, in any existing or future media, known or unknown, over the material or User Data displayed in your listings...
17. The User will indemnify WALLTEX CREATIONS PVT LTD Limited for any action or claim committed/made by any third party resulting from any information posted on the Site by the User or/and anybody else on his behalf and account.
18. The User is solely responsible for any data entered on the Site. The User who has entered the data is fully responsible for any wrong data entered and shall be liable for any and all action(s) taken by third party (whether civil/criminal)...
19. User of the website agrees to indemnify and keep WALLTEX CREATIONS PVT LTD indemnified from any wrong/false data entered into and hereby warrants and covenants that all data entered into the website is true and correct and belongs exclusively to him/it and not to any other third party.

XI. Prohibited Actions

1. User is restrained from allowing any person other than the authorized person(s) named in the application form to use the Service.
2. The User undertakes not to resell or assign his/its rights or obligations under these Terms & Conditions. User also agrees not to make any unauthorized commercial use of the Service.
3. The User shall use the Service only for the purpose for which it is subscribed.
4. The User shall comply with all applicable laws (and shall not contravene any applicable law) of India relating to the Services, including any regulation made pursuant thereto.
5. The User shall not print, download, duplicate or otherwise copy, delete, vary or amend or use any data or personal information posted by any User on Site except such data and information which is posted by the particular User himself/itself.
6. The User shall not use the Service for any unlawful and fraudulent purpose.
7. The Service shall not be used to send or receive any message, which is offensive on moral, religious, racial or political grounds or of abusive, indecent, obscene, defamatory or menacing nature.
8. User is prohibited from selling its listing any further to any third or unrelated party. The services are meant for consumption by the User who has paid the amount of subscription.
9. The User is prohibited from postings any information or content on Site, which directly or indirectly cause any threat or/and harassment or/and annoyance or/and anxiety or/and any other inconvenience of whatsoever nature.
10. The User shall not infringe intellectual property rights of any person/party and/or retain information in any computer system or otherwise with an intention to do so.
11. The User agrees not to make use of anyone else's information other than as necessary to complete any transactions in which User is involved.
12. The User shall not violate, or attempt to violate the security of the Site and/or any web sites linked to Houzzworks.in or gain un-authorized access to any information regarded as private by other User(s) or persons...
13. The User shall be prohibited to introduce, post or transmit any information or software, which contains a virus, worm or other harmful component into the internet or Site network system.
14. In the event that the User breaches any of the above mentioned covenants, the Company shall have the right to delete any material relating to the violations...
15. In the event that the User breaches terms of use of service, the Company reserves the unilateral right to suspend or/and deactivate the User's access to the Site Service and/or any other related facility...
16. The Users shall avail Services on Houzzworks.in or any other related site for lawful purposes alone...
17. Company strongly opposes spam, which floods the Internet with unwanted and unsolicited email and deteriorates the performance and availability of the Houzzworks.in site. All forms of spam, or any other activities that have the effect of facilitating spam, are strictly prohibited.
18. Company also prohibits the use of another internet service to send or post spam to drive visitors to your site hosted on or through Houzzworks.in site...
19. You shall not use any "deep-link", "page-scrape", "robot", "spider" or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Site or any Content...
20. The User shall not attempt to gain unauthorized access to any portion or feature of the Platform, or any other systems or networks connected to the Platform...
21. You shall not engage in advertising to, or solicitation of, other Users of the Platform to buy or sell any services...
22. The Content posted does not necessarily reflect Company views. In no event shall Company assume or have any responsibility or liability for any Content posted or for any claims, damages or losses resulting from use of Content...
23. You agree that You shall not host, display, upload, modify, publish, transmit, update or share any information on the Site, that:
    1. belongs to another person and to which the user does not have any right;
    2. is defamatory, obscene, pornographic, paedophilic, invasive of another's privacy...
    3. is harmful to Child,
    4. infringes any patent, trademark, copyright or other proprietary rights;
    5. violates any law for the time being in force;
    6. deceives or misleads the addressee about the origin of the message...
    7. impersonates another person;
    8. threatens the unity, integrity, defence, security or Sovereignty of India...
    9. contains software virus or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any computer resource;
    10. is patently false and untrue, and is written or published in any form, with the intent to mislead or harass a person, entity or agency...

XII. Use of Information/Data Supplied

The User hereby agrees and irrevocably authorizes that the Company has the right to:

1. All copyright and/or know-how and/or any other related intellectual property rights to the Services of Houzzworks.in including listings, details of Users, and any information otherwise made available to User in the Service...
2. Use for the Company's own purpose, any data or/and information supplied by the User in connection with this Agreement, and/or pass on such information to any other associated companies or selected third parties.
3. Retain all data or/and information supplied by the User while using the Service to remain at Houzzworks.in for the exclusive use of the Company...
4. "By entering Mobile Number on Houzzworks.in Portal i.e. Houzzworks.in while registering for an account for receiving alerts, contacting a property, seller/buyer, user gives expressly consent to the Company and its Partners/ Vendors and sub-partner, sub vendor to send alerts, contact details promotional SMS and Promotional Calls to the mobile number entered by the user..."

XIII. Intellectual Property Rights

All logos, brands, trade marks and Service marks ("Marks") appearing in Houzzworks.in are the properties either owned or used under license by Houzzworks or its associates...

Houzzworks Realty Services respects the Intellectual Property Rights of all, it has and will continue to adhere to all the laws applicable in India in this respect...

By allowing Users to access Houzzworks, grants the Users a limited, non-exclusive, non-assignable, revocable license (the "License") to access and use the Services...

Unless expressly agreed to in writing, nothing contained herein shall give the User a right to use any of the Site's trade names, trademarks, service marks, logos, domain names...

XIV. Confidentiality

1. For the purpose of this Agreement and attachments thereto and all renewals, "Confidential Information" means all financial, commercial, technical, operational, staff, management and other information...
2. The Receiving Party shall keep confidential and secret and not disclose to any third party the Confidential Information nor any part of it, except to any of the Receiving Party's Associates...
3. Further no use, reproduction, transformation or storage of the Proprietary Information shall be made by the User without the prior written permission of the Company...
4. On request of the Disclosing Party made at any time, including at the time of termination of this Agreement, the Receiving Party shall deliver back to the Disclosing Party all original documents...
5. All information and data submitted by the User shall become the property of the Company. However all such information shall be kept strictly confidential...
6. The User has access to only his/its own data and information stored in the database of Houzzworks.in (subject to prior confirmation of identity) and nothing more...
7. All confidential information (including name, e-mail address etc.) voluntarily revealed by the User in chat and bulletin board areas, is done at the sole discretion and risk of the User...

XV. Variation

1. The right to amend vary or change the terms and conditions contained herein and in the Services guide at any time exclusively rests with the Company.
2. This Agreement will be periodically updated and the Terms of Use will be changed from time to time and the changed or updated Agreement will be posted at Houzzworks.in...

XVI. Discontinuation or Modification to Services

1. The Company reserves the unilateral right to add to /and/or change and/or delete and/or end the Service at any time with or without notice to the User...
2. There shall be no liability on behalf of the Company to the User or any third party in case the Company exercises its unilateral right to modify or discontinue the Service.

XVII. Maintenance

The Company may at its sole discretion and without assigning any reason whatsoever at any time deactivate or/and suspend the Services (as the case may be) without notice to carry out system maintenance or/and upgrading or/and testing or/and repairs or/and other related work...

XVIII. Third Party Links and Resources in Our Website

The content of other websites, services, goods or advertisements that may be linked to Our Site is not maintained or controlled by Us...

Where this Site contains hyperlinks to websites operated by third parties these linked websites are not under the control of the Company...

The Company does not:

1. Make any warranty, express or implied, with respect to the use of the links provided on, or to, Our Site;
2. Guarantee the accuracy, completeness, usefulness or adequacy of any other website, services, goods or advertisements that may be linked to Our Site;
3. Make any endorsement, express or implied, of any other websites, services, goods or advertisements that may be linked to Our Site.
4. Company may from time to time recommend, provide you with access to, or enable third party software, applications ("Apps"), products, services or website links...
5. Company does not have any control or does not determine or advise or in any way involve itself in the offering or acceptance of such commercial/contractual terms between the users and Third Party Providers.
6. Any use by you of Third Party Services offered through the Company's website is entirely at your own risk and discretion...
7. Company neither make any representation or warranty as to specifics (such as quality, value, saleability, etc.) of the products or services proposed to be sold or offered...
8. Company is neither responsible nor accepts liability for any errors or omissions or non-performance or breach of any contract entered into between users and Third Party Providers...
9. Company is operating an online advertisement platform and assumes the role of an intermediary...
10. In case of complaints from the user pertaining to quality or any other such issues, Company is not obligated to intervene in any dispute arising between you and a Third Party Provider.
11. Company is not responsible or liable to anyone for discontinuation or suspension of access to, or disablement of any Third Party Service.
12. If you install or enable a Third Party Service for use, you grant us permission to allow the applicable Third Party Provider to access your data...
13. Under no circumstances shall Company be liable for any direct, indirect, incidental, special, consequential, punitive, extraordinary, exemplary or other damages whatsoever...
14. You agree to indemnify and hold us and (as applicable) our parent, subsidiaries, affiliates, Company partners, officers, directors, agents, employees, and suppliers harmless...
15. REFUNDS: We do not offer any refunds against goods purchased from the Platform for Third Party Services.

XIX. Termination

0. Either party to this agreement may terminate the Agreement by giving prior notice of 30 days in writing.
1. It shall be on the discretion of the Company that the period of notice of 30 days may be waived or a shorter period of notice may be accepted in writing from the User.
2. However, the Company irrespective of above mentioned clauses may terminate this Agreement with immediate effect, without prior notice to the User...

XX. Liabilities upon Termination

0. If the Agreement is terminated pursuant to provisions set out in Clause XIX or XX above, without prejudice to any other remedies available to the Company...
1. The amounts due and payable to the Company by the User upon termination shall be payable within 30 days of the relevant Date of Termination.

XXI. Suspension of Service

0. If any monies payable by the User to the Company are not paid on the due date, the Company may without prejudice to any other rights or remedies...
1. When the Services, subscribed for, is suspended, it shall be deemed to be terminated...
2. Upon subsequent payment by the User of such monies as demanded by the Company, the Company may at its discretion and subject to such terms as it deems proper, reconnect the Service.

XXII. Money Back Policy

0. In the event a User is unsatisfied with the responses received against a Listing posted using the Money back Package provided by the Company...
1. For claiming any money back, there should be at least one property posted using the package.
2. User shall be first offered an extension of duration for the Listing that was posted using Moneyback Package for Free...
3. If the user is still not satisfied with the responses offered after the duration is extended, Moneyback shall be initiated by the Company.
4. Moneyback can be initiated within the lifetime of the listing (i.e. 60 days from date of posting).
5. Moneyback can only be initiated against the same Order ID & Customer Name as mentioned during Order Booking.
6. Order Booking should be in the Client's name as the refund will be processed in the same name.
7. For orders that were paid through online payment modes, the refunds will be processed after deduction of charges incurred by the Payment Gateway.
8. Refunds will be processed within 30 business days from receipt & acceptance of all relevant documents.

XXIII. Violation of Terms & Conditions

In the event of violation of Terms, the Company in its sole discretion may pursue any of its legal remedies, including but not limited to the immediate deletion of any offending material from its site...

XXIV. Personal Information

Your submission of personal information through this Site is governed by our Privacy Policy.

XXV. Errors, Inaccuracies and Omissions

0. Occasionally there may be information on the site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions...
1. We however undertake no obligation to update, amend or clarify information in the Service or Site, including without limitation, pricing information, except as required by law...

XXVI. Disclaimer

0. The User hereby agrees that use of the Service is at the User's sole risk. The Service is provided on an "as is" or/and on an "as available" basis...
1. The Company makes no warranty that the Services shall meet User's requirements, that the Services shall be uninterrupted or/and timely or/and secure or/and error free.
2. This Site is vulnerable to data corruption, interception, tampering, viruses as well as delivery errors and we do not accept liability for any consequence that may arise therefrom...
3. There are no express representations and warranties, whether express or implied, made by the Company regarding the accuracy, reliability and/or quality of any information transmitted...
4. Houzzworks is only an intermediary as defined under sub-clause (w) of Section 2 of the Information Technology Act, 2000
5. The content of Houzzworks is provided "as is" and on an "as available" basis, without warranties or representations of any kind, either express or implied.
6. Views expressed by the Users are their own, Houzzworks does not endorse the same and shall not be responsible for them...
7. Houzzworks offers no guarantee no warrantees that there would be satisfactory response or any response at all, once the listing/banner is put on display.
8. Users are strongly advised to independently verify the authenticity of any Pre-Launch offers received by them...
9. No information contained herein shall constitute an invitation or an offer to invest in Houzzworks or any of its Affiliates...
10. The Company shall not be liable for any disclosure of information concerning the User's account and/or particulars nor for any error and/or omissions...
11. Once a listing or banner is displayed on Our Site, We do not guarantee or make warranties that there would be satisfactory response or any response at all.
12. The Company is not liable or responsible for the quality or any misrepresentation or any liability or issue arising out of the Services availed by the User from third party service providers...
13. Property descriptions and other information provided on Our Site are intended for information and marketing purposes and, whilst displayed in good faith...
14. Any value estimates provided on Our Site are intended for general interest and information purposes only and should not be relied upon for any commercial transaction...
15. Company will not be liable for any time difference arising between a message released through a gateway/ server...
16. The User shall ensure that while using the Service, all prevailing and applicable laws, rules and regulations...
17. In case a visitor to the portal is desirous of conducting a project site visit of the property he/it is interested in...
18. The Platinum Listing is listed for a period of two weeks only from the day the Order is activated...
19. Company has no intention of violating any intellectual property or ancillary rights...
20. It is not the Company's policy to exercise any kind of supervisory or editorial control over and/or edit and/or amend any data and/or contents...
21. The Company is not involved in any transaction between any parties who are using Our Site...
22. The company's total liability under this agreement (whether in contract, tort (including negligence) or otherwise shall be limited to the total amount of fees...
23. Company shall not be responsible for the advice, views and suggestions provided by the expert...
24. Walltex Creations Pvt Ltd is only an intermediary offering its platform to advertise properties of Seller for a Customer/Buyer/User...
25. If there is any dispute between the Users/participants on this Site, it is agreed upon by the Users/participants that Company has no obligation whatsoever to be involved...
26. In no case shall the Company, Our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury...
27. Houzzworks has endeavoured to ascertain the requirement of RERA registration...
28. You acknowledge that third party services are available on the platform...
29. We are not responsible for third party services so use them at your own risk...
30. Houzzworks does not endorse any of the opportunities that appear on this website nor make any recommendations regarding same to any Investor...

XXVII. Limitation of Liability

0. User agrees that neither Company nor its group companies, directors, officers or employee shall be liable for any direct or/and indirect or/and incidental or/and special...
1. The Company takes no responsibility/liability whatsoever for shortage or non-fulfilment of the service/s on Company or any other related site due to or arising out of technical failure...
2. Company shall not be liable for any and all costs, charges, expenses, etc. incurred in relation to the downloading fees by third party...
3. Company shall not be responsible for any malfunctioning, non-functioning of the mobile phone or any other application...

XXVIII. Indemnity

User hereby agrees to indemnify, hold harmless and to settle any third party lawsuit or proceedings brought against the Company or any of its Directors/ employee/ KMP with regard to any claim arising from the advertisement/ wrongful posting of property/ unauthorised posting of property...

XXIX. Notice

0. All notices (a) if sent to the User to the address identified on the Application Form and (b) if sent to the Company to such address as provided in writing for such notice purposes...
1. Grievance Redressal Mechanism: Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer...

Grievance Officer: Mr. Sanjeev Adhikari
Website: www.houzzworks.in
Email: grievance@houzzworks.in

XXX. Non-exclusive Remedy

Termination or expiration of this Agreement, in part or in whole, shall not limit either party from pursuing other remedies available to it...

XXXI. Waiver

The failure of Company to exercise or enforce any right or provision of these Terms & Conditions shall not constitute a waiver of such right or provision...

XXXII. Entire Agreement

This Agreement shall constitute the complete and exclusive agreement between the parties with respect to the subject matter hereof...

XXXIII. Governing Law and Jurisdiction

0. It is clarified that there is no agency or/and partnership or/and joint venture or/and employee-employer or/and franchiser-franchisee relationship between Company and any User of the Service.
1. The User agrees that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Service...
2. All information of whatsoever nature received from the user is in good faith and is bona fide...
3. This Agreement and any dispute or matter arising from incidental use of Houzzworks.in is governed by the laws of India and the User and Houzzworks.in hereby submit to the exclusive jurisdiction of the courts at Delhi, India.

XXXIV. Acknowledgment and Acceptance of Terms and Conditions

The terms and conditions appearing here above consists of the entire agreement between the Party/User (as defined above) and the Company (as defined above)...

It is our constant endeavour to make Houzzworks.in an enjoyable and effective experience for all our users...

XXXV. Privacy Policy

0. Houzzworks.in respects the privacy of its users and is committed to its protection. Click here to read the Privacy Policy.
1. Company through its various advertising campaigns collects information about the users...

XXXVI. PropWorth Disclaimer

The information and opinions available on this website/App are broad guidelines for general information only...

XXXVII. Legal Metrology Disclaimer

User(s) are expressly required to indicate property area in standard unit of measurement as per Legal Metrology Act, 2009 i.e. base unit of length shall be meter...

XXXVIII. RERA Disclaimer

Project developers or builders and Real Estate Agents, are required to comply with rules, regulations and guidelines of RERA Act 2016 and obtain necessary registration under the said Act...

XXXIX. Rent Agreement Disclaimer

0. "User" or "Tenant" means a company, partnership, proprietorship or any individual person who is searching for a property on rent...
1. Company is an online portal and acts only as a facilitator between the User/tenant and landlord and does not act as an agent of any of the parties...
2. All confidential information (including name, e-mail address, etc.) voluntarily revealed by the User is done at the sole discretion and risk of the User...
3. The User in evaluating the appropriate stamp duty for lease deed / rent agreement must seek independent legal advice...
4. Company is not, directly or indirectly, selling stamp papers to any person but is only facilitating the completion of the transaction
5. Company has not verified or have given any opinion as to the title of the owner of the property and/or condition of the property...
6. User and landlord shall be responsible for any tax/duty/liability from any concerned authority related to the transaction...
7. Company shall not be held responsible and cannot be a Party in case of any dispute between the User/tenant and landlord...
8. Cancellation & Refunds: Orders once placed cannot be cancelled/refunded...

XL. Home Loans

0. User / customer hereby agrees to accept these terms and conditions and authorize Houzzworks...
1. Loan sanction / disbursal process, decision and timelines is at the sole discretion of the financial institutions...
2. All the rates of interest / EMI / tenures / fees / eligibility / offers etc. as displayed on the company portal are indicative only...
3. The company is neither providing confirmation nor giving any guarantee to the sanction of loan or quality of services...
4. The calculations shown in calculators are approximate values and are only for self help and planning...
5. The User understands and acknowledges that the Company does not collect any form of payment...
6. The company shall be under no duty to examine, inquire into, or pass upon the validity, effectiveness or correctness of any information...
7. All confidential information (including name, mobile number e-mail address, property details etc.) voluntarily revealed by the User...
8. The company could and would share User's information with the Financial Institutions and brokers / agents / builders...
9. The company shall have the right to retain a copy of information / details shared by the User in its system...
10. The company is not responsible to mediate between User and the Financial Institutions in case of any dispute...
11. All the information related to Financial Institutions and their offerings have been gathered directly and / or from public sources...
12. Third Party Offers and promotions (in any form whatsoever) displayed on the company portal are intended for information and marketing purposes only...
13. Fulfilment services including picking up the information / details / documents from the User and submitting to the financial institutions...
14. The home loans are governed by the regulations and policies laid down by the Reserve Bank of India...
15. These terms and conditions are equally applicable to (i) home loans, (ii) loan against property, (iii) balance transfer of home loans...

XLI. PG Fulfilment

0. Walltex Creations Pvt Ltd ("Company") is an online portal and acts only as a connector between the User and PG Owner...
1. User / Tenant hereby consents and agrees to stay in the PG selected by him / her for a minimum period of 3 months.
2. All confidential information (including name, e-mail address etc.) voluntarily revealed by the User...
3. Company is not responsible and not providing confirmation to the quality of PG and Services to be rendered by PG Owner...
4. Company is not responsible to mediate between User and PG Owner for setting out the terms and conditions of the rent agreement...
5. Company has not verified or have given any opinion as to the title of the owner of the property and/or condition of the property...
6. Company shall not be held responsible and cannot be a Party in case of any dispute between the User and PG Owner...
7. Company will not be responsible in case of any issues/discrepancies with the Services provided by PG Owner...
8. User / PG Owner shall be responsible for any tax/duty/liability from any concerned authority related to the transaction...
9. Company shall reserve the exclusive right to cancel the booking...
10. User hereby agrees that the Company reserves the right to change these terms and conditions at any point of time without notifying the User.
11. PG Fulfillment proposition is only valid for PGs tagged as "MB Fulfilled" and this is only applicable to Delhi/NCR.

XLII. Tenant Verification

0. Walltex Creations Pvt Ltd shall hereinafter refer to as the "Company".
1. "Service Provider" means a company, partnership, proprietorship or any individual person engaged in the business of providing tenant verification services...
2. "User" means a company, partnership, proprietorship or any individual person who is purchasing the services of a Service Provider for tenant verification services...
3. Company is an online portal and acts only as a connector between the User and Service Provider for tenant verification services...
4. All confidential information (including name, e-mail address etc.) voluntarily revealed by the User...
5. Company carefully screens its Service Providers and onboards only those who have an impeccable service record in the industry...
6. User shall ensure and satisfy themselves to the information / report received from Service Provider...
7. Consent of tenant is required to facilitate the verification...
8. Company is neither verifying nor giving any opinion on the character or credibility of the tenant...
9. Company shall not be held responsible and cannot be a Party in case of any dispute between the User and the Service Provider...
10. Cancellation and Refunds policy:
    1. Tenant verification package is valid for 90 days only...
    2. Any cancellation request shall be eligible for 100% refund to the User from the Company...
    3. Any cancellation request shall not be eligible for any refund to the User from the Company...
    4. In rare instances when the service may not be provided within a reasonable time...

XLIII. Home Services

0. Walltex Creations Pvt Ltd shall hereinafter refer to as the "Company".
1. "Service Provider" means a company, partnership, proprietorship or any individual person engaged in the business of providing Home Services...
2. "User" means a company, partnership, proprietorship or any individual person who is purchasing the services of a Service Provider for Home Services...
3. Company is an online portal and acts only as a connector between the User and Service Provider for Home Services...
4. All confidential information (including name, e-mail address, physical address etc.) voluntarily revealed by the User...
5. The services are also governed by the terms and conditions of the specific Service Provider...
6. Company carefully screens its Service Providers and onboards only those who have an impeccable service record...
7. User shall ensure to satisfy themselves with the service provided by the Service Provider...
8. Company shall not be held responsible and cannot be a Party in case of any dispute between the User and the Service Provider...
9. Cancellation and Refunds policy:
   1. Any cancellations made 24 hours or earlier prior to the time of service shall be eligible for 100% refund...
   2. Any cancellation made within 4-24 hours prior to the time of service shall be eligible for 50% refund...
   3. In rare instances of lapses in the service delivery quality...
10. Rescheduling
    1. Any Service Request can be rescheduled only once
    2. Any reschedule request placed 12 hours or prior to the service delivery time...
    3. Any Reschedule request placed within 4-12 hours of the service delivery time...
    4. In rare instance of 'no-show' by Service Partner...

XLIV. Property Inspection

0. Walltex Creations Pvt Ltd shall hereinafter refer to as the "Company".
1. "Service Provider" means a company, partnership, proprietorship or any individual person engaged in the business of providing property inspection services...
2. "User" means a company, partnership, proprietorship or any individual person who is purchasing the services of a Service Provider for property inspection services...
3. Company is an online portal and acts only as a connector between the User and Service Provider for property inspection services...
4. All confidential information (including name, e-mail address, property address etc.) voluntarily revealed by the User...
5. Company carefully screens its Service Providers and onboards only those who have an impeccable service record...
6. User shall ensure to satisfy themselves with the information / report received from Service Provider...
7. Company shall not be held responsible and cannot be a Party in case of any dispute between the User and the Service Provider...
8. Cancellation and Refunds policy:
   1. Any cancellations or rescheduling made 48 hours (two days) or earlier prior to the date of service day...
   2. Any cancellation or rescheduling made within 24 hours (one day) prior to the date of service...
   3. Any cancellations made on the day of the visit or after the visit has been concluded...
   4. In rare instances of the service not being fulfilled within a reasonable amount of time...

XLV. Vastu

0. Walltex Creations Pvt Ltd shall hereinafter refer to as the "Company".
1. "Service Provider" means a company, partnership, proprietorship or any individual person engaged in the business of providing Vastu consultancy services...
2. "User" means a company, partnership, proprietorship or any individual person who is searching and purchasing the services of a Service Provider for Vastu consultancy services...
3. Company is an online portal and acts only as a connector between the User and Service Provider for Vastu services...
4. All confidential information (including name, e-mail address, property address etc.) voluntarily revealed by the User...
5. Company carefully screens its Service Providers and onboards only those who have an impeccable service record...
6. User shall ensure to satisfy themselves with the information / report received from Service Provider...
7. Company shall not be held responsible for any desired/undesired effects that advice might have on the User.
8. Company shall not be held responsible and cannot be a Party in case of any dispute between the User and the Service Provider...
9. Cancellation and Refunds policy:
   1. Any cancellations made prior to sharing of any documents/details...
   2. Any cancellation request made after sharing of any documents/details...
   3. In rare instances of the service not being fulfilled within a reasonable amount of time...

XLVI. Pay Rent

0. Walltex Creations Pvt Ltd "Company". is an online portal and acts only as a facilitator between tenant and landlord...
1. "User" or "Tenant" means a Company, Partnership, Proprietorship or any Individual who is willing to pay rent to its landlord...
2. Use of User's information is subject to the terms of Company's Privacy Policy...
3. All confidential information (including name, credit/debit card details, e-mail address etc.) voluntarily submitted by the User...
4. The User declares that the use of this Service is done by them only for the purpose of rental payment...
5. Company wishes to advise the User to not disclose their credit card information / expiry date / CVV / OTP details to any person...
6. User shall be responsible to check and verify the landlord's details including name, mobile number etc...
7. Company shall not be held responsible for refund in any case whether wrong details of landlord selected by User...
8. User shall be solely responsible for genuineness of credit / debit cards details while making payment of rent...
9. Company shall not be held responsible or made a party to any dispute between the parties (User/tenant and landlord).
10. User shall indemnify the Company in case the Company is made a party to the dispute between User/tenant and landlord...
11. User shall be responsible to save and keep safe the receipt of payment of rent made by the User on Company's portal.

XLVII. Legal Services

0. Walltex Creations Pvt Ltd ("Company") is an online portal and acts only as a connector / facilitator between the "User" and the "Service Provider"...
1. "Service Provider" means a company, partnership, proprietorship or any individual person engaged in the business of providing Legal Services...
2. "User" means an individual, company, partnership or proprietorship who is purchasing the Legal Services on Company's portal...
3. All confidential information (including name, e-mail address, property address etc.) voluntarily revealed by the User...
4. Company carefully screens its Service Providers and onboards only those who have an impeccable service record...
5. User shall ensure to satisfy themselves with the information / report received from Service Provider...
6. Company shall not be held responsible and cannot be a Party in case of any dispute between the User and the Service Provider...
7. User agrees to the company's Privacy Policy by purchasing the desired package/service from the Service Provider...
8. Cancellation and Refunds policy:
   1. Any cancellations made by the User prior to the start of verification service, where partial/some of the documentation...
   2. Any cancellation made by the User prior to the start of verification service, where none of the documentation...
   3. Any cancellation made by the User where all documentation/ information...
   4. In rare instances of the service not being fulfilled within a reasonable amount of time...
9. In addition to the terms and conditions of the Company, the services are governed by the specific terms and conditions of the Service Provider...
10. We shall not be liable for any act(s)/omission(s) of the Service Provider and/or any defect/deficiency in provision of the services...
11. Users are advised to do proper due diligence before engaging themselves with any Service Provider...
12. All such third-party offer(s) shall be availed by User at their own risk and responsibility...
13. We reserve the sole right to modify, amend, change, refuse or revoke services...
14. Cancellation and Refunds policy:
    1. Any cancellations made up to 48 hours prior to service delivery time...
    2. Any cancellation made within 0-48 hours of the service delivery time...
15. Rescheduling
    1. A reschedule request can be placed only once.
    2. A request to reschedule the services if placed within 0-4 hours of the service delivery time...
    3. A request to reschedule the services if placed within 4-12 hours of the service delivery time...
    4. A request to reschedule the services if placed up to 12 hours prior to the service delivery time...
    5. In a rare instance of 'no-show' by Service Provider...
16. Insurance
    Insurance charges are based on the value of goods to be moved and are over and above the quotation shared with the User...
17. Others
    Quotation amount is subject to the item/article list, movement date, source and destination address as provided by the User...
18. Promotions/discounts offered as part of the Packers and Movers Service are subject to Houzzworks T&Cs...
19. Dispute Resolution
    If any dispute arises between a user/users and Houzzworks arising out of use of the website...
20. by Owner. However, the Company shall make best efforts to resolve the Owner Concern...
21. The Company is neither verifying nor giving any opinion on the character or credibility of the tenant...
22. Company shall not be held responsible and cannot be a party in case of any dispute arises between the (I) Owner & Service Provider/ Broker...
23. Cancellation Policy:
    1. Pursuant to the Cancellation Policy, the owner(s), who subscribed the current package have the right to cancel their mandate within 5 Working Days...
    2. After the expiration of the 5 Working Days period, the Owner(s) shall no longer be permitted to cancel their mandate...
    3. “LJMN 4EWSXZfunds or bonuses thereafter.

Contact Information

Grievance Officer: Mr. Sanjeev Adhikari
Email: grievance@houzzworks.in
Website: www.houzzworks.in